Klein Consulting Group (KCG) resources were used to install Stellent Capture and Stellent IBPM (Oracle IPM). KCG also developed a custom Stellent Web Capture front end to the Stellent IBPM (Oracle IPM) system. KCG configured the system per client specifications and set up integrated searches from multiple JDE One World screens. The majority of the work was done off-site and KCG was utilized for an on-site visit to perform final solution testing and end user training.

KCG was also engaged to perform the migration from Stellent Capture to Captovation Capture as well as develop a custom program to update the check number field in Stellent after each JDE check run. Again the majority of the work was done remotely.

KCG was asked to come on-site for final solution testing and to deliver training to the Seattle staff. During that time, KCG created a customized installation document for the I.T. staff to follow when distributing the solution to their remote sites.

HSW brought in KCG to upgrade the existing ECM environment and test all upgraded components and integration points. The Captovation system was upgraded to the latest version of Oracle Distributed Document Capture and KCG also upgraded the installed Stellent IBPM system to the latest version of Oracle IPM.

KCG now provides HSW with primary support for the existing IBPM system.

"I have worked with the members of Klein Consulting Group and their expertise covers the entire spectrum of ECM implementations from initial business analysis, solution definition, and solution development to system installation, training and post implementation support. They are reliable, trustworthy, and always responsive in solving problems. I highly recommend their consulting services to new or existing customers."

Malcolm Thomson
Founder
Optika, Inc.