Assurity took on the challenge of quickly digitizing their whole company and needed to add knowledgeable resources to work on parallel projects.
Klein Consulting Group was brought in to perform a review of their existing capture system and manual procedures. Assurity was poised to grow at the fastest pace in company history and was concerned their current capture installation would not be able to efficiently grow at the same pace. KCG worked side by side with Assurity supervisors to understand their processes and proposed recommendations on improvements. KCG presented the recommendations to a review panel that approved the re-engineering of the existing capture system. KCG created a reusable capture architecture to allow future capture systems to be developed quicker. KCG has been engaged to produce multiple capture applications and continues to work with Assurity management to automate their manual procedures.
While working on parallel development efforts, Assurity engaged KCG Stellent IBPM expertise to develop a custom Workflow Form and create a series of standardized Workflow components. By quickly adding resources, KCG was able to help Assurity meet their aggressive delivery dates.
"The expertise that the Klein Consulting Group consultants
brought to our company when we were going paperless
and implementing a new administration system was
priceless. They were able to design a process that cut
significant hours out of production every day in our imaging
department. The Klein Consulting Group was impressive
with their documentation, testing, responsiveness and continuous communication."
Jan Zoucha
Vice President
Assurity Life Insurance Company
"In working with the Klein Consulting Group over the last
year, I have continued to gain confidence in my new role
because of KCG's expertise with the Stellent and
Captovation products. Their ability to see the big picture and
listen to the 'user' has made for unique solutions that
exactly fit my expectations.nbsp; KCG's experience and range of
skills have meant quick troubleshooting of problems and
successful end results.nbsp; The combined knowledge,
experience and dedication of the KCG staff have improved
the quality of service to our internal and external
customers."
Carolee Sumovich
Manager, Imaging Services
Assurity Life Insurance Company