Klein Consulting Group (KCG) was initially engaged to document and deliver a set of detailed system configuration and installation instructions that allowed Amgen's in-house resources the ability to easily create additional Stellent Imaging and BPM (Oracle IPM) environments. During this engagement Amgen frequently asked KCG for assistance in other areas of their projects. This led to a Phase 2 engagement that had KCG work hand in hand with the Amgen's in-house resource's as well as the Stellent Professional Services team to deliver the final production solution.

A third phase was completed for Amgen where KCG was asked to convert over 200,000 images and 300,000 annotations from a legacy imaging system to the Stellent Imaging (Oracle IPM) system. Custom programs were written by KCG to accomplish this add-on to their original project.

The fourth phase has been completed for Amgen where KCG assisted their resources with the maintenance and support of multiple Stellent IBPM (Oracle IPM) environments. KCG created a detailed maintenance guide that Amgen's system administrators use when solving day to day system issues.

KCG has also been brought in to enhance the current A/P workflow by adding additional levels of approvers and creating special handling when the highest level approver does not respond in time. KCG was engaged again when Amgen needed custom development that updated Imaging repository fields with data stored in JD Edwards.

KCG was engaged to assist in the conversion of images that were stored in IBPM for use in thier new Imaging system. KCG used a custom developed program to extract all metadata, the images themselves and annotations for loading into the new system. The conversion system, known as Exporter, allows for custom extraction from IBPM including segmenting the export. In addtion, it allows for custom setup of the metadata file to allow for the requirements of the new Imaging system. KCG developed the changes for Amgen and ran the export process for Amgen.

 

"The expertise that the Klein Consulting Group consultants brought to our company when we were going paperless and implementing a new administration system was priceless. They were able to design a process that cut significant hours out of production every day in our imaging department. The Klein Consulting Group was impressive with their documentation, testing, responsiveness and continuous communication."

Jan Zoucha
Vice President
Assurity Life Insurance Company